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About Entrust Health

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Your unwavering partner for navigating home caregiving

At Entrust Health, we empower families to take control of in-home caregiving with confidence and compassion. Our mission is to provide unwavering support and expert guidance to families who direct and deliver care, ensuring they have the tools and resources needed to navigate complex caregiving processes with certainty.

Whether it’s through the IHSS (In-Home Support Services) program or other Medicaid consumer-directed services, we are here to uplift, guide, and champion families every step of the way.

Our values

Authenticity

We build authentic relationships, offering one-on-one guidance to help caregivers and families navigate challenges with clarity.

Resilience

We stand by families through every challenge, ensuring they never feel alone in their caregiving journey.

Excellence

We are committed to the highest standards of service, ensuring transparency, accountability, and trust.

Empowerment

We equip caregivers & families with the knowledge, resources, and confidence to deliver the best possible care for their loved ones.

Community focus

Our close ties to local Colorado communities allow us to remain responsive and effective, fostering connections with healthcare organizations, nonprofits, and families alike.

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Our team is more than just a service provider

We are more than just a home care provider—we are a compassionate community dedicated to uplifting caregivers and their families. Our team is here to support you, offering client-driven solutions, caregiver training, and expert advice backed by dedicated nursing staff and administrative staff.

IHSS program navigation

We empower you to navigate the IHSS program & other consumer-directed programs.

Comprehensive support

From the first step to the last, we stand by families and caregivers to ensure they feel supported & confident.

Community connection

We understand that caregiving is a journey & foster connections with families & local organizations.

Get to know us

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Ari Ochoa

Chief Operating Officer

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Dan Zalk

VP of Operations & Administrator

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Devin Myers

VP of Client Relations

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Angela Poe, RN, BSN

Director of Client Care

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Claudia Bastardo Armenta, RN, BSN

Client Care Supervisor

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Laura Serrano Rivera, RN, BSN

Client Care Supervisor

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24/7 support for all your questions

You can count on us to be there whenever you need us. We offer 24/7 support and client-driven solutions for your IHSS needs.
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Equip yourself with
capable tools

You don’t have to do it alone. Our mission is to empower you with practical, easy-to-use tools that make a real difference in your IHSS journey.

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Angela Poe, RN

Angela Poe, RN, BSN is a compassionate and highly experienced registered nurse with over 20 years of service in both adult and pediatric home care. Her career has been defined by a deep commitment to client-centered care, strong clinical advocacy, and effective care coordination across a wide range of home health environments.

With a robust background in home care leadership, Angela has successfully led interdisciplinary teams, optimized service delivery, and championed high standards of quality of care and compliance. Her leadership experience spans intake coordination, case management, and client service operations—always with a focus on building trusting relationships with families and improving care outcomes.

Angela’s greatest strength is her ability to connect with families while delivering clinically sound, compassionate care. As a trusted clinician, she partners closely with clients and their loved ones to ensure care is personalized, transparent, and responsive to changing needs. Her deep clinical knowledge is matched by her natural empathy, allowing her to guide families through complex decisions with clarity and reassurance. Angela is known for building trust quickly, fostering open communication, and creating a sense of stability and confidence for those she serves.

A trusted partner to families, caregivers, and clinical staff, Angela brings a rare combination of clinical depth, strategic vision, and human connection to every aspect of her work.

Claudia Bastardo Armenta, RN, BSN

Claudia Bastardo Armenta, RN, BSN, is a compassionate and driven registered nurse who brings both clinical skill and genuine care to every family she supports. Fluent in English and Spanish, Claudia ensures that language is never a barrier for families reviewing their care options or feeling heard during a difficult time.

Claudia’s nursing career began in a blood cancer unit, where she learned early on that showing up for patients means more than managing their medical needs—it means being present during some of the hardest moments families face. She administered chemotherapy, managed transfusions and central lines, and provided education and emotional support to patients navigating complex diagnoses. That experience taught her how to stay calm under pressure, communicate with clarity, and offer reassurance when families need it most.

As a Client Care Supervisor, Claudia partners with families to ensure their care plans reflect what matters most to them. She approaches every conversation with empathy and respect, understanding that choosing care for a loved one is deeply personal. Her ability to listen, explain options clearly in both languages, and guide families through uncertainty makes her a trusted advocate for the people she serves.

Claudia is committed to making sure every family feels supported, informed, and empowered to make the best decisions for their loved ones.

Laura Serrano Rivera, RN, BSN

Laura Serrano Rivera, RN, BSN, is a thoughtful and empathetic registered nurse. She has almost 10 years of nursing experience, including hospital, private duty nursing home care, and clinical case management. Her background has shaped her deep understanding of patient-first support. Fluent in both English and Spanish, Laura offers language access and cultural understanding to Colorado families navigating complex care needs.

Laura’s nursing career began with six years in a hospital Progressive Care Unit. She also spent two years simultaneously in pediatric private duty nursing, where she provided one-on-one in-home care. Next, she spent 18 months working in home care clinical case management. Her approach to care stems from the recognition that families are managing unknowns, logistics, and support all at once. Her clinical background also includes a year in an intensive care unit, where she gained extensive experience managing critically ill patients and their complex medical needs.

After working as a clinical case manager, Laura knows that successful home care isn’t just about coordinating providers; it’s about finding the right support plan. She can efficiently navigate healthcare systems and is always a strong advocate for care recipients and their families.

Laura approaches every family as a partner. Her calm presence and clinical rigor create space for families to ask hard questions, make informed decisions, and feel truly supported. Her ability to bridge clinical expertise and hands-on home care with genuine empathy allows her to guide families through difficult transitions with clarity and reassurance.